Content updates
Keep agreed text, services, offers and contact details accurate.
Back to servicesKeep it working.
Website care / Ongoing support
Keep it working.
Keep it current.
Launching a website is only the beginning. Give yours practical ongoing attention, with maintenance that fits the site you have — not a one-size-fits-all promise.
Discuss maintenanceScope agreed upfrontFor existing websitesRemote support
01 / Why ongoing care matters
A website shouldn't
stand still.
When details become outdated or features quietly stop working, customers notice. Maintenance helps you stay on top of the small things.
Functional checks
Review the pages, links and forms that customers depend on.
Practical upkeep
Plan appropriate checks and fixes based on your website's technology and access.
A clear point of contact
Know who to speak with when you need an agreed update or improvement.
02 / Ongoing support options
Find the level of care
your website needs.
Every plan is tailored after reviewing your website. Pricing, turnaround, frequency and monthly change limits are confirmed in your written quote.
01 / SUPPORT
Essential Care
Keep the essentials in shapeFor a smaller website that mainly needs a watchful eye and occasional upkeep.
- Scheduled visual and functional checks
- Routine agreed content changes
- Basic broken-link or page-error review
- Clear reports of issues needing attention
Maintenance frequency and change allowance are agreed in your quote.Enquire about this plan
02 / SUPPORT Growing businesses
Business Care
Support for an active business siteFor websites with regularly changing offers, pages or business information.
- Everything in Essential Care
- More frequent agreed content updates
- Review of key forms and enquiry journeys
- Periodic mobile usability and page checks
Update volume, check cadence and response expectations are defined in writing.Enquire about this plan
03 / SUPPORT
Custom Support
Support built around your setupFor online stores, membership systems and websites with custom integrations.
- Review of your actual tools and dependencies
- Agreed monitoring and maintenance checklist
- Prioritised fixes or improvements within scope
- Documented responsibilities and escalation path
Integrations and third-party providers are reviewed before a support commitment.Enquire about this plan
No fixed price or response time is implied. Your agreement will state what's covered, what's excluded and who is responsible for third-party accounts.
03 / Good to know
Clear expectations.
Better partnerships.
Care is most useful when responsibilities, turnaround and scope are understood from the start.
What counts as maintenance?
Agreed updates, functional checks and upkeep of the website you already have. A redesign, major new feature or new app is a separate development project.
What about my hosting and domain?
Domain, hosting, email, paid plugins and payment providers are third-party services. Their subscriptions and access remain separately agreed; they aren't automatically included.
Do you guarantee 24/7 support?
No automatic 24/7 or instant emergency cover is included. Communication channels, availability, response targets and any urgent support arrangements are defined in the agreement.
Can you maintain a website you didn't build?
Often, yes — after reviewing how it's hosted and how it was built. Access, condition, plugins and ownership can affect whether it's suitable for ongoing support.
04 / Let's plan the support
Your website is live.
Let's keep it useful.
Share your website and what you need help maintaining. I'll review the setup before suggesting a scope and quote.